This course is designed for professionals responsible for the day-to-day operations of modern data centers. Whether you’re maintaining uptime, managing equipment, or ensuring safety and compliance, this training equips you with the practical knowledge and routines needed to keep things running smoothly. From facility walkthroughs to monitoring tools and emergency procedures, it’s the hands-on training you need to operate a secure, efficient, and compliant data center environment.
Day 1: Foundations of Data Center Operations
Session 1: What Makes a Data Center Work
Overview of data center types and operational roles
Critical systems: power, HVAC, cabling, and racks
Session 2: Routine Maintenance and Operational Checklists
Daily walkthroughs and shift handovers
Preventive maintenance routines and logging
Day 2: Monitoring, Tools, and Safety Protocols
Session 1: Infrastructure Monitoring and Dashboards
Using BMS and DCIM tools for environment awareness
Alert thresholds, trends, and proactive checks
Session 2: Access Management and Incident Handling
Physical access control, visitor management, and ID policies
Fire suppression, emergency procedures, and incident escalation
Day 3: Risk, Compliance, and Operational Excellence
Session 1: Managing Risk and Business Continuity
UPS and generator testing
Failover drills and power redundancy planning
Session 2: Documentation and Reporting Standards
Maintaining logs, SOPs, and compliance reports
Final facility simulation and operations review
We are open to customizing this program to align with your specific learning objectives. If your team has particular goals or areas they wish to focus on, we would be happy to tailor the course outline to meet those needs and ensure the program supports the achievement of your desired outcomes.
This course is designed for technical professionals, architects, and engineering leads who are responsible for designing and managing complex, scalable digital systems.
This course is designed for professionals responsible for the day-to-day operations of modern data centers.
This course is designed for professionals involved in the technical design, setup, and maintenance of core infrastructure systems in a data center—covering everything from power distribution and cooling systems to structured cabling and layout planning.
This course is tailored for architects, engineers, and data center design professionals who need to plan and certify facilities aligned with the Uptime Institute’s Tier standards.