Session 1: Understanding AI-Powered Productivity

• What generative AI can and cannot do
• Introduction to Claude and Microsoft Copilot
• Key differences between the two tools
• Identifying suitable business tasks for AI assistance
• Understanding human responsibility for final outputs

Session 2: Writing Effective Prompts

• The essential elements of a strong business prompt
• Providing role, context, task, format, and constraints
• Improving vague or incomplete prompts
• Using follow-up prompts to refine an output
• Guided exercise: Transforming weak prompts into effective prompts

Session 3: Business Content and Communication

• Drafting and improving professional emails
• Summarizing reports, policies, and lengthy documents
• Rewriting content for different audiences and tones
• Creating agendas, action lists, and executive summaries
• Hands-on activity: Producing a concise business communication

Session 4: Working with Claude

• Using Claude for document-based tasks
• Extracting key information and identifying themes
• Comparing, organizing, and restructuring content
• Creating reports, recommendations, and structured outputs
• Live demonstration using a realistic business document

Session 5: Working with Microsoft Copilot

• Using Copilot across common Microsoft 365 workflows
• Drafting and summarizing content in Word and Outlook
• Supporting presentations and meeting preparation
• Exploring data and generating insights in Excel
• Practical demonstration of a connected workplace workflow

Session 6: Practical Business Workflow

• Converting information into a summary, email, and action plan
• Choosing between Claude and Copilot for each task
• Reviewing AI-generated work for accuracy and relevance
• Guided individual or group exercise

Session 7: Responsible Use and Closing

• Protecting confidential and personal information
• Recognizing hallucinations, bias, and inaccurate output
• Verifying facts and applying human judgment
• Key takeaways and final questions