This professional course provides an in-depth understanding of the rapidly evolving digital payments landscape and the open banking movement. The training course covers digital wallets, mobile payments, contactless infrastructure, API banking, and customer experience in financial transactions. It is ideal for financial professionals, product managers, and operations leaders looking to future-proof their knowledge and offerings in the age of cashless, fast, and open financial systems.
Live walkthroughs of payment flows and system architectures
Demo-based learning on wallets and open banking APIs
Industry case studies: Apple Pay, PayPal, Revolut, and regional platforms
Interactive mapping of customer journeys and ecosystem roles
Understand the digital payments ecosystem and its stakeholders
Compare digital wallets, mobile money, and contactless payment models
Evaluate real-time payment infrastructure (RTP, UPI, FedNow, etc.)
Explore the impact and use cases of open banking APIs
Understand PSD2 regulations and consent-driven data sharing
Design customer-centric payment journeys
Assess security and fraud prevention in digital transactions
Session 1: Evolution of Digital Payments
From cards to contactless to real-time transactions
Closed-loop vs open-loop payment ecosystems
Role of card networks, acquirers, and payment gateways
Session 2: Mobile Wallets and Embedded Payments
Wallet types: Apple Pay, Google Pay, Alipay, and telco-led wallets
In-app payments, embedded finance, and super apps
QR code payments and NFC-enabled systems
Session 3: Real-Time Payment Systems Around the World
UPI (India), FedNow (US), Faster Payments (UK), GCC instant payments
Benefits, challenges, and adoption metrics
Transaction routing, processing, and settlement
Session 1: Introduction to Open Banking and API Economy
What is open banking and why it matters
API types: account aggregation, payment initiation, data sharing
PSD2, GDPR, and customer consent management
Session 2: Security, Fraud, and Compliance
Tokenization, encryption, and authentication layers
Fraud risk management in mobile and online payments
Real-time transaction monitoring and user behavior analysis
Session 3: Customer Experience and Innovation Roadmap
Designing seamless payment journeys
Cross-border frictionless payments and FX
Capstone exercise: Map your organization’s payment innovation roadmap
We are open to customizing this program to align with your specific learning objectives. If your team has particular goals or areas they wish to focus on, we would be happy to tailor the course outline to meet those needs and ensure the program supports the achievement of your desired outcomes.
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